Warranty Policy
We set clear warranty terms to protect our customers and remove the worry from buying engine parts internationally.
Claiming Warranty In 4 Steps
1. Report
Contact us within the warranty period with your order number and a defect description.
2. Evaluate
We examine the reported defect with photos or returned samples to confirm coverage.
3. Resolve
Confirmed defects are repaired or exchanged at no charge, at our option.
4. Follow-up
We track every claim to keep improving our parts and service.
The Warranty We Stand Behind
We, AIENDI (TIANJIN) INTL CO., LTD, set forth the following warranty policy to protect the interests of our customers. This warranty is non-transferable and valid only to the original purchaser.
All warranties on our products are limited warranties applying to new products sold by us. The warranty period differs by product and is usually 3 to 12 months.
If a defect is confirmed under warranty, we will, at our option, either repair the defect at no charge or exchange the product with a new one.
This warranty is the sole warranty made by AIENDI. No agent or employee is authorized to modify, extend or add to this warranty.
What is covered
- Manufacturing defects found in normal use during the warranty period.
- Repair at no charge or replacement with a new product.
What is not covered
- Failures caused by improper use or neglect by the operator.
- Products provided free of charge or claims made after the warranty period.
- Repair costs where the product is not covered by this warranty.
Questions About Warranty?
Ask us before you buy - we will always be honest about what our warranty covers.